Most technical projects fall short of expectations, not because of technical reasons, but due to a failure of the workforce to buy-in, take ownership, and fully engage in the implementation effort. What differentiates our team from other typical consulting firms is our legitimate "behind-the-scenes" experience with some of the most respected organizations in the world – with the operational experiences to lead sustainable best-in-class improvement efforts.
Magadia has a long-standing strategic partnership with World Class Benchmarking which is comprised of a network of former Walt Disney Company leaders and operational transformation experts who use their insights from working with dozens of Fortune 500 companies (such as Google, General Electric, and USAA) and numerous public sector agencies (such as NASA, NGA, and the Department of Transportation) to improve leadership excellence, employee engagement, customer service, and operational excellence. These insights and tools are showcased by firm founders Jeff Kober and Mark David Jones in their best-selling book "Lead With Your Customer: Transform Culture & Brand Into World-Class Excellence".
Sharing proven strategies and practical tools from these best-in-class organizations, the partnership of Magadia and World Class Benchmarking provides the implementation expertise that allows you to successfully realize the technical goals of your project while also enhancing your organization in measurable and long-lasting ways.